By commissioning me you agree to the following terms and conditions listed below.
Terms of service is subject to change at any time.
If you have any questions please feel free to email me. I'll do my best to respond within two business days.
Sales To Minors
To purchase a suit or parts from FurR.club clients must be at least 18 years old.Payments
FurR.club is not responsible for lost payments. Payments must be completed before the products is sent to the commissioner. Refunds are not given once you have purchased a product from FurR.club. Commission queue spots/reservations are the equivalent of a product. Once payments have been made or started refunds may not be given; regardless of materials gathered or progress made. Please keep in mind that by commissioning FurR.club we are agreeing to a commitment that must be seen through to completion. If you wish to sell or auction the commission once it's completed feel free to do so as an alternative to refunding.If a payment is not made by the scheduled due date a late fee will be added to the original invoice:
- 2 weeks late: $20.00
- 3+ weeks late: $30.00
Responsibility
FurR.club is not liable to cancel and refund anyone's commissions as they see fit in the case of harassing, unnecessary nagging or crude behavior. Your deposit (as a rule, it is 25% from the commissions) will not be refunded and any additional resources used such as labor, time or materials will be deducted from the refunded amount. FurR.club retains the right to alter the original design provided to complete the commission to sell or auction the commission once it's completed.Payment options | Shipping Packages | Lost Packages | Shipping Handling Charges
FurR.club uses each buyer's authorized PayPal Address as there shipping address (If we use this payment method), FurR.club is not responsible for any packages sent to the wrong address. Please be sure your paypal address is the desired address, or the correct address is included in the payment notes. FurR.club requires that the commissioner cover all shipping and handling fees or charges unless otherwise stated. Shipping insurance: we make the return of payment in case of loss of the parcel on Russian territory, except for shipping costs (read below). And return of payment 50% if it happened on the recipient’s territory. This is the only thing we can offer as insurance.Payment options:
1. Main option - through PayPal to my friend. This service is currently blocked for me in the Russia, but I can use this method through my friend abroad and there is no problem with the case of return.
2. Through the freelancer payment system easystaff.io which uses Stripe - an international system for secure Internet payments using plastic cards. And it will require registration on "easystaff" from your part us my client. This is nothing complicated, just your email is required.
Warranty
Every item includes a 3 month limited warranty in which repairs and replacements will be made for free (not including shipping charges) that covers craftsmanship and materials. The Warranty does not cover items under the following categories:- - Items that have been used improperly, or abused;
- - Items not covered by shipping insurance and arrive damaged;
- - Items that have been altered in any way.
Health & Safety
FurR.club is not responsible for any injuries or deaths involving our Suits. Each client should be aware of the risk of heat stroke, and/or accidents from loss of vision quality. Clients should always have a spotter who can guide and watch them. Please keep yourself healthy and know your limits, have plenty of hydrating drinks available and stay cool!After You receive your commission
FurR.club reserves the right to post final product photos & videos. The commissioner is free to post photos of their suit as they see fit. Credit to FurR.club would be greatly appreciated, but not required.Lost Packages
In case of loss on the territory of the sender - full refund. If the box is marked at the customs in the recipient's country, half of the funds are retained.By the way, surprisingly, since the beginning of our activity (since 2016) there has been only one loss related to the address of a newly built area in the USA. So, let's hope that the post office continues to do its job just as well.
Shipping Handling Charges
Shipping costs for Europe:- from €160 for a fursuit from light furs,
- to €200 euros for a thick fur suit (for weights over 10 kg).
On the invoice on a box I indicate the amount as approximately 500 euros, so the tax will be small.
Shipping costs for the USA:
- from $220 for a fursuit from light furs,
- to $300 for a thick fur suit.